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Careers at GS1 Canada

GS1 Canada is always ready to consider candidates interested in taking a leading role in assisting Canadian business achieve the benefits of the burgeoning e-commerce revolution.

Bilingual Industry Engagement Advisor – 1210 – Toronto

Position:

Bilingual Industry Engagement Advisor

Reports To:

Manager, Industry Engagement

Tier:

Staff

Department:

Industry Engagement

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Permanent

Job Number:

1210

Key Role

The incumbent in this role is responsible for their allocated Tier 2 accounts and an audience of data providers (manufacturers). This role is a key contributor to delivering critical mass adoption for a specific IMS or data recipient. The incumbent is responsible for increasing adoption of GS1 Canada standards and Industry Managed Services (IMS) by outbound calls, collaborating with the Industry Relations team to support specific data recipients or Service Leads to actively engage and support non-subscribers through the complete IMS implementation. This position is a key contributor to delivering data integrity by enabling data providers to implement the IMS required by their trading partners. Key metrics for this role may include: Cost recovery target, Data provider engagement targets, Service adoption targets, Retention targets, Campaign effectiveness, CRM Updates.

Duties and Responsibilities

  • Develop matrix coverage models for each T2 account and ensure relationships are established and maintained across all departments and levels of the subscriber’s organization, for all standards and IMS;
  • Establish and maintain relationships with specific business process users to effectively promote, convert and implement identified IMS for their Trading Partners;
  • Liaises with distributors, manufacturers, category managers and buyers within an assigned category, data recipient or service;
  • Drives completion IMS including New Item Introduction, Marketing Content, eCommerce Content, Shelf Management Content or Product Recall for example;
  • Based on specific project objectives and business drivers, uses business process and services knowledge to influence industry adoption of specific IMS;
  • Contacts and builds relationships with target data providers to convey value, features and benefits of GS1 Canada’s IMS;
  • Collaborates with defined audience of data providers to ensure they meet their Trading Partner or IMS requirements;
  • Sets appropriate expectations with data providers regarding cost, timelines and work efforts to complete IMS required by Trading Partners;
  • Creates and leverages tools to increase the pace to IMS completion such as implementation checklists;
  • Secure subscription renewals for assigned data providers;
  • Actively monitors and acts on reports to progress data providers through the IMS implementation process;
  • Contributes to reporting of project deliverables for leadership meetings and updates

Required Knowledge, Skills, and Experience

  • Completion of recognized College Diploma in a related field (i.e. Business, Retail Commerce, Supply Chain Management);
  • A minimum of 2-3 year’s work experience, preferably in a customer service and/administrative capacity within the supply chain industry;
  • Bilingualism (French/English) language skills are required for this role;
  • Knowledge of GS1 Canada, Barcoding Standards, GTIN Allocation Rules, and ECCnet Registry an asset;
  • Demonstrated proven high level of proficiency with MS Office suite, particularly Outlook, Word, Excel & PowerPoint;
  • Excellent communication and persuasive skills to interact with internal peers, and external stakeholders;
  • Strong organizational skills, attention to detail, ability to set priorities and manage many projects simultaneously;
  • Creative problem solver with business acumen and an aptitude for process management;
  • Strong interpersonal skills, exhibiting a consistent, positive and approachable manner;
  • Entrepreneurial spirit suited for past-paced, results-based environment, requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Bilingual Industry Support Services Coordinator – 1196 – Toronto

Position:

Bilingual Industry Support Services Coordinator

Reports To:

Senior Bilingual Industry Support Services Coordinator

Tier:

Staff

Department:

Industry Support Services

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Contract (12 Months)

Job Number:

1196

Key Role

The incumbent in this role responds to inquiries and concerns from subscribers and prospects, describes GS1 Canada’s offerings and their value and ensures the highest standards of efficient and professional service is delivered. Key metrics for this role may include: Customer feedback.

Duties and Responsibilities

  • Supports all inbound and outbound activity as first point of contact for subscribers, prospects and other resources as required (i.e. phone, email, and written communication) to ensure subscriber activation is completed, and subscriber issues/inquiries are resolved in a timely manner;
  • Conducts outbound calls for subscriber growth, cost recovery and development;
  • Supports subscriber retention and cost recovery efforts through documentation, collection, and other customer service activities;
  • Provides support for data integrity initiatives through reporting and validation of member data;
  • Maintains and updates reports as requested or required for analysis for subscriber activity;
  • Assists in development of presentation materials;
  • Provides administrative support for Industry Support Services team;
  • Liaises with other internal departments (i.e. Finance, Implementation Services) as required;
  • Ensures ongoing understanding of current and emerging technologies and services provided by GS1 Canada;
  • Collaborates as an Industry Support Services resource on Special Projects (i.e. UAT testing);
  • Reviews, updates and maintains Standard Operating Procedures (SOPs) and best practices;
  • Ensures timely completion of deliverables through milestone setting;
  • Develops recommendations on the most efficient approach to routine daily activities;
  • Performs various other duties as delegated or assigned;

Required Knowledge, Skills, and Experience

  • High School diploma with preference given to those with post-secondary education in a related subject (i.e. business at college or university level);
  • A minimum of 2-3 years’ customer service, office experience, preferably within a call centre;
  • Bilingual (French/English) language skills are required;
  • Proven high level of proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc);
  • Proven ability to meet tight deadlines, multi task and take responsibility for timely and accurate completion of tasks assigned;
  • Excellent organizational and communication skills, possessing a high level of problem solving, initiative and analytical abilities;
  • Team player who enjoys a fast-paced environment;

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Corporate Controller – 1183 – Toronto

Position:

Corporate Controller

Reports To:

VP, Finance

Tier:

Director

Department:

Finance

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Permanent

Job Number:

1183

Key Role

As a key member of the Senior Management team, the Corporate Controller will direct the day-to-day management of the financial operations. The incumbent will also on a leadership role helping to guide Audit, Taxes, and Compliance, Board Reporting, Control of Assets, Treasury Management, Finance Policy development, modelling, planning and forecasting and overseeing other activities, including the month end cycle, financial reports, budgets and controls. Aside from strong technical accounting requirements, this role will manage and facilitate budgets and forecasts along with enhanced reporting.

The Corporate Controller is a key contributor for increasing the efficiency and accuracy of the Finance department’s deliverables by performing process re-engineering, initiating and supporting process automation, integrating new process and services within existing Finance processes and coordinating system enhancements in partnership with PMO or otherwise. This incumbent will partner with Finance staff to improve operational effectiveness, act as a change agent to drive risk management and sustainable improvement initiatives across the Finance function, identifying opportunities for improvements. The incumbent successfully liaises with operating units throughout the organization and is empowered to ensure that Finance is a true business partner. Key metrics for the role may include: team leadership & engagement, timely executive reporting, strategic support, audit committee feedback.

Duties and Responsibilities

  • Provides leadership to a team of finance professionals that delivers cyclical activities such as preparing the monthly General Ledger, reconciliations, Accounts Receivable (A/R), Accounts Payable (A/P), Payroll, Tax Remittances as well as Collections efforts in accordance with company policy & GAAP;
  • Acts as a leadership role model, through coaching, feedback, development and performance management of direct and indirect reports;
  • Partners with VP, Finance to drive and enhance cost recovery and expense monitoring & controls;
  • Provides ad hoc reporting and Executive briefs for colleagues to facilitate decision making;
  • Contributes to strategic planning, supports organizational initiatives and keeps abreast of critical issues;
  • Develops and executes on cash management, investment and collections strategies;
  • Leads tax compliance and audit reporting;
  • Creates and manages budgets for the organization and provides regular reporting on cost recovery targets;
  • Continuously seeks opportunities for business process improvement;
  • Implements appropriate controls to safeguard assets and mitigate risks;
  • Leads the financial auditing processes, including review of document preparation and schedules for the annual financial audit and intermittent audits pertaining to government funding and year-end closing processes. Ensures all recommendations from audits are implemented as needed ensuring audit compliance, and systems and data integrity;
  • Develops efficient and effective financial policies and procedures and ensures adherence to support internal controls;
  • Seeks opportunities to evaluate, design, implement, improve and further automate the finance systems and functions;
  • Supports departmental participation in cross functional projects.

Required Knowledge, Skills, and Experience

  • Professional accounting designation, such as CPA, is required;
  • At least 10 years’ experience in finance, with at least 5 years’ experience leading a finance function at a management level;
  • In-depth understanding of the key business drivers and Finance Operations that enhance performance, planning, analysis, and financial operations services;
  • Superior analytical and reporting skills combined with strong collaboration and influencing abilities;
  • Proven organizational abilities with strong attention to detail as well as effective analytical and problem-solving capabilities;
  • Previous proven successes working in a fast-paced, multi-level, project-based environment with emphasis on tight timelines and delivery;
  • Capacity to manage and deliver multiple priorities to competing and sometimes conflicting commitments quickly and effectively;
  • Excellent communication skills, oral, written and presentation;
  • Proven strong systems skills and knowledge of Great Plains or a similar Enterprise Resource Planning (ERP) system;
  • Proven superior MS Office skills;
  • Not for Profit experience and Bilingualism (French & English) an asset.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Corporate Collections Associate – 1184 – Toronto

Position:

Corporate Collections Associate

Reports To:

Billing & Collections Supervisor

Tier:

Staff

Department:

Finance

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Contract (12 months)

Job Number:

1184

Key Role

The incumbent is responsible for contacting Subscribers and attempting to collect amounts that are outstanding and are now past due. This role contributes to GS1 Canada’s success by ensuring that capital (Funding/Money) resources are available and collected in a timely period. Success in this role is measured through the effectiveness of the collection efforts on the old outstanding amounts.

Duties and Responsibilities

  • Calling and following up with Subscribers to collect amounts that are past due;
  • Prepare Subscriber account reconciliations analysis and resolve issues as they arise;
  • Assist the Collections team with making collection calls and answering incoming calls as required;
  • Respond to internal A/R requests, from other departments as required;
  • Liaise with third party collections agency as needed;
  • Investigate account disputes and billing discrepancies;
  • Prepare ad hoc A/R and Collections reports as required;
  • The incumbent in this role works with other departments within GS1 Canada on a regular basis, including Industry Support Services, OSG, Industry Relations and Technology;
  • This role could communicate with external parties outside of GS1 including Third Party Collection Agencies.

Required Knowledge, Skills, and Experience

  • University degree or college diploma in business administration, economics, or a related field;
  • At least 5 years of extensive experience in Credit, Collections and Accounts Receivable, preferably within industry;
  • Excellent organizational and communication skills, both written and verbal, possessing a high level of problem solving and analytical abilities;
  • Strong interpersonal skills with the proven ability to interact with all levels of staff professionally and efficiently.
  • High level of proficiency in MS Office Suite is required (Word, Excel, Outlook, PowerPoint, etc) and knowledge/familiarity of computerized financial systems, with preference given to working knowledge of Great Plains;
  • Ability to meet tight deadlines and take responsibility for timely and accurate completion of tasks assigned;
  • Strong organizational skills, attention to detail, ability to set priorities and manage many projects simultaneously;
  • Self starter, team player who enjoys a fast-paced environment;
  • Ability to prioritize tasks and understands when to work with a sense of urgency to resolve issues with subscriber accounts.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Data Analyst – 1205 – Toronto

Position:

Data Governance Analyst

Reports To:

Manager, Data Governance & Data Analysis

Tier:

Staff

Department:

Data Governance & Service Optimization

Company:

GS1 Canada

Location:

Toronto

Status:

Full time (Contract, 12 months)

Job Number:

1205

Number of Roles:

2

Key Role

The Data Analyst will be a key member in the development and maintenance of all facets of reporting and data analysis to assist Industry Managed Service team leads with subscriber and service level reporting. Key metrics for this role may include: Timeliness of reporting, data quality and integrity.

Duties and Responsibilities

  • Principally responsible for interpreting large datasets, formulating reports and providing recommendations based upon findings;
  • Work with management and department leads, to derive business reporting requirements, identify criteria and develop report logic to create analysis as new analytic requests arise;
  • Evaluate business requirements gathered from multiple sources and identify underlying business needs;
  • Support data integrity through report generation and analysis from various internal databases as required (i.e. CRM, ECCnet Registry and Item Centre);
  • Assist with conducting full lifecycle data analysis and evolving analysis and reporting capabilities;
  • Responsible for importing, cleaning, transforming, validating and modeling data as needed, with the purpose of understanding and drawing conclusions;
  • Identify data quality issues and assist in the development of continuous improvement initiatives that are derived from reporting and analytics;
  • Monitor performance and quality control plans to identify improvements;
  • Collaborate with Technology’s Business Intelligence (BI) reporting group to request new reports and data extracts, and to optimize and improve existing reports;
  • Responsible for standardizing report outputs and request intakes; by documenting criteria and application, and implementing consistent format and data integrity methodologies;
  • Document and maintain procedures for data management and cyclic reporting;
  • Ensure ongoing understanding of relevant emerging technologies and services provided by GS1 Canada.

Required Knowledge, Skills, and Experience

  • University degree in business or a related area of study, with a focus on problem solving, analytics/mathematics and critical thinking;
  • A minimum of 2-3 year’s work experience, preferably in data management/analysis, with;
  • Strong background in business intelligence (BI) and familiarity with master data management;
  • Ability to analyze, understand and effectively communicate/confirm business reporting requirements, technical design and implementation;
  • Displays passion and optimism; inspires respect and trust; exhibits confidence in self and others;
  • Demonstrated ability to interact with external and internal contacts in a professional and efficient manner;
  • Excellent interpersonal and communication skills; ability to positively influence others to promote engagement and commitment;
  • Strong organizational focus, with demonstrated analytical, problem solving and planning skills;
  • Ability to work at a detailed level and quickly learn business application-specific details;
  • Demonstrated and proven high level of proficiency with MS Office (Excel, Outlook, Word, and PowerPoint) with preference given to those with advanced expertise in Excel and familiarity with MS Access;
  • Working knowledge of Microsoft Dynamic CRM would be an asset;
  • Exposure to MSSQL database and familiarity with SQL programs would also be beneficial;
  • Proven ability to work on multiple projects, multitask and prioritize in a fast-paced environment;
  • Entrepreneurial spirit suited for fast-paced, results-based environment, requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Data Governance Analyst – 1203 – Toronto

Position:

Data Governance Analyst

Reports To:

Manager, Data Governance & Data Analysis

Tier:

Staff

Department:

Data Governance & Service Optimization

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Contract (12 months)

Job Number:

1203

Key Role

The Data Governance Analyst, reporting to the Director, Data Governance & Service Optimization, works with multiple departments to capture, document, analyse, facilitate resolution and track data requirements.

Duties and Responsibilities

  • Recognizes the data requirements for enterprise data throughout the entire lifecycle;
  • Troubleshoots data integrity issues and develop mitigation plans;
  • Develops and provide user expertise to all cross functional partners;
  • Assists with new initiatives and projects by understanding impacts on data constraints, data flow and business requirements;
  • Conducts numerous data conversion activities and facilitate data cleansing, collection and processing for new initiatives;
  • Collaborates with cross functional business units to determine data requirements and help meet needs while adhering to master data necessities;
  • Develops and reports on the health of master data for stakeholders;
  • Collects and monitor data to ensure compliance and integrity for all organizational records;
  • Ensures that data governance guidelines are followed and that the needs of each business unit are met;
  • Develops and manages data standards and policies supported through data quality reports;
  • Develops and maintains metrics to support status reporting.

Required Knowledge, Skills, and Experience

  • Successful completion of a four-year undergraduate degree in an applicable field, preferably Computer Science, Engineering, Information Technology, Statistics, or, equivalent experience in applicable fields;
  • 1 to 2 years work experience relative to analytics, managing data and working with large and sometimes ubiquitous data file;
  • Process thinker with knowledge of data modelling is a benefit;
  • Advanced level of proficiency in Excel, with preference given to candidates with working knowledge of MS Access;
  • Working knowledge of Microsoft Dynamic CRM an asset;
  • Ability to coordinate multiple priorities and handle competing demands under strict deadlines;
  • Ability to work at a detailed level and quickly learn business application-specific details;
  • Strong analytical skills with the ability to extrapolate pertinent information from various sources (reports and spreadsheets) and analyse data for recommendations;
  • Proven high level of proficiency with MS Office suite (Word, Visio & PowerPoint, etc.);
  • Entrepreneurial spirit suited for fast-paced, results-based environment requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Director, Industry Relations – 1208 – Toronto

Position:

Director, Industry Relations

Reports To:

Senior Vice President, Industry Relations

Tier:

Director

Department:

Industry Relations

Company:

GS1 Canada

Location:

Toronto or Montreal

Status:

Full time, Permanent

Job Number:

1208

Key Role

As a Director, Industry Relations, the incumbent will work with the Industry Relations and Industry Engagement teams to develop and execute strategies to meet sector and community needs, achieve cost recovery objectives and meet corporate goals. The successful candidate will collaborate with and influence key stakeholders within stakeholder organizations (data recipients and data providers) to advance GS1 Canada’s sector penetration through usage of our Industry Managed Solutions. Key metrics for the role will include: achievement of cost recovery budget, increased community knowledge/education, effective project delivery, sector penetration, stakeholder development, delivery of initiatives aligned with GS1 Canada’s strategic plan.

Duties and Responsibilities

  • Develops a deep understanding of and documents the standard operating procedures for the various business use cases relevant to GS1 Canada’s Industry Managed Services for the stakeholders assigned.
  • Collaborates with IR team to develop Best Practice guidelines to share with external stakeholders
  • Develops and leads execution of stakeholder strategies to build adoption of and support for GS1 Canada’s existing IMS and pertinent product roadmaps; includes but not limited to Stakeholder workshop development and facilitation and Stakeholder Dashboard integration and management
  • Understands and successfully articulates the value proposition for each IMS to external stakeholders and is able to handle questions / challenges as well as is able to consult on best practice.
  • Establishes, builds, and manages cross-functional relationships with assigned stakeholders to identify and drive new opportunities as well as engage in incremental services;
  • Secures and executes contract negotiations with existing and potential stakeholders;
  • Analyzes progress against cost recovery targets, updates key stakeholders and influences action as required;
  • Ensures all project deliverables and milestones are met through collaboration with PMO, Product Management and Operations teams;
  • Trains Data Recipients / Retailers on IMS utilization with their organizations;
  • Participates in Sector board preparation meetings; initiating and completing deliverables as identified by the VP / SVP;
  • Ensures ongoing understanding of all emerging technologies and services provided by GS1 Canada and elsewhere;
  • Participates in industry and government events associated with related sectors and provides strategic insight to internal stakeholders to deliver and maximize value;
  • Demonstrates leadership and works collaboratively within the Industry Relations team and with all internal cross functions to reinforce the culture and values of GS1 Canada
  • Performs various other duties as required;

Required Knowledge, Skills, and Experience

  • Bachelor’s degree, post graduate studies (i.e. MBA) is an asset;
  • At least ten (10) years’ experience with a Sales / Supply Chain / Logistics / Solution Provider with demonstrated success defining and launching initiatives within a fast-paced, environment; a background in retailing, foodservice, distribution and/or account management is an asset;
  • Passionate driver with proven influencing skills with the ability to effectively communicate with a wide variety of people at all levels to advance business priorities
  • Proven leadership skills and achievements that will effectively gain the confidence and support of internal and external stakeholders;
  • Previous proven successes working in a fast-paced, multi-level, project-based environment with emphasis on tight timelines and delivery;
  • Proven organizational abilities with strong attention to detail as well as effective analytical and problem-solving capabilities;
  • Possesses superior communication skills to facilitate discussions with a diverse stakeholder group, influence and negotiate requirements;
  • Ability to build credibility through experience and a consensus driven approach;
  • Knowledge of GS1 Canada’s products and services (gained through internal networks or from a stakeholder environment) an asset;
  • Bilingualism (French & English) an asset;

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Director, Industry Relations - Healthcare Pharmacy – 1198 – Toronto

Position:

Director, Industry Relations - Healthcare Pharmacy

Reports To:

Sr. Vice President, Industry Relations

Tier:

Director

Department:

Industry Relations

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Permanent

Job Number:

1198

Key Role

The Director, Industry Relations (IR) Healthcare Pharmacy positions GS1 Canada to meet sector and community needs for the Healthcare Pharmacy sector, as well as meet corporate strategic objectives. The incumbent is mandated to build and expand the sector, through standards and service delivery and integration. The incumbent will collaborate with and influence key stakeholders to advance GS1 Canada’s Pharmacy penetration. Key metrics for the role may include: increased community knowledge/education, effective campaign design delivery, effective project delivery, sector penetration, stakeholder development, delivery of initiatives aligned with GS1 Canada’s strategic plan, and cost recovery expectations.

The mission of GS1 Canada’s healthcare strategy is to speed the adoption of a common system of global standards in health systems to improve patient safety, cost efficiency, staff productivity and, ultimately ensure all healthcare trading partners and providers can fully operate in an increasingly e-driven reality.

The individual performing this role will have exceptional knowledge of the Canadian Healthcare and Pharmacy System from the point of procurement to patient care delivery, including electronic medical record traceability. This individual will report to the Senior Vice President, Industry Relations (Healthcare Sector), and works closely with other department heads to define the healthcare strategy and work collaboratively to execute associated internal and external requirements.

Duties and Responsibilities

  • Supports the Senior Vice President, Industry Relations in identifying opportunity and building the Healthcare Pharmacy strategy;
  • Applies extensive knowledge of the pharmacy system and business operations to develop and implement the healthcare pharmacy strategy;
  • Establishes, builds, and manages relationships with prospects and existing stakeholders including the various sector board leads (Healthcare, Pharmacy) to identify and drive new opportunities as well as engage in incremental services;
  • Secures and executes contract negotiations with existing and potential stakeholders;
  • Collaborates with Industry Engagement team providing strategies and plans to engage vendor community;
  • Establishes the deployment strategy to advance medication barcoding in healthcare organizations;
  • Aligns professional practice policy and guidance opportunities through organizations including National Association of Pharmacy Regulators (NAPRA), Canadian Pharmacists Association (CPhA), Canada Health Infoway (CHI), Accreditation Canada and Institute for Safe Medication Practices (ISMP), and respective provincial counterparts;
  • Participates in preparation for and participates in Pharmacy Sector Board semi-annual Board meetings;
  • Participates in preparation for and participates in the Carenet Healthcare Sector Board
  • Ensures ongoing understanding of all emerging technologies and services provided by GS1 Canada and elsewhere;
  • Oversees associated standards and services work groups and committees that deliver Board mandates aligned with healthcare administration, supply chain, clinical interoperability, and e-health;
  • Participates in industry and government events associated with related sectors and provides strategic insight to internal stakeholders to deliver and maximize value;
  • Defines strategy for service adoption to reflect product roadmaps by working with internal and external stakeholders;
  • Promotes health system quality and patient safety by educating and creating awareness, facilitating members to drive adoption and implementation, gathering metrics and publishing related research;
  • Ensures all project deliverables and milestones are met through collaboration with PMO and internal stakeholders;
  • Assists with the assessment of potential technical partners and assists with partnership strategies and contracts;
  • Analyses progress against cost recovery targets, updates key stakeholders and influences action as required;
  • Performs various other duties as required.

Required Knowledge, Skills, and Experience

  • BA or BSc in Business or related degree with post graduate studies (i.e. MBA) an asset;
  • At least five (5) years’ experience with a Pharmacy organization with demonstrated success defining and launching initiatives within a fast-paced, environment;
  • Bilingualism (French & English) an asset;
  • Experience in business development and/or account management including contract negotiation experience;
  • Passionate driver with proven influencing skills and the ability to effectively communicate with a wide variety of people at all levels to advance business priorities;
  • Proven leadership skills and achievements that will effectively gain the confidence and support of internal and external stakeholders;
  • Proven organizational abilities with strong attention to detail as well as effective analytical and problem-solving capabilities;
  • Ability to build credibility through experience and a consensus driven approach;
  • Knowledge of GS1 Canada’s products and services (gained through internal networks or from a stakeholder environment) an asset.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Director, Industry Relations - Retail Pharmacy (Bilingual) – 1153 – Toronto

Position:

Director, Industry Relations - Retail Pharmacy (Bilingual)

Reports To:

Vice President, Industry Relations

Tier:

Director

Department:

Industry Relations

Company:

GS1 Canada

Location:

Toronto

Status:

Full time (Permanent)

Job Number:

1153

Key Role

The Director, Industry Relations (IR) Retail Pharmacy positions GS1 Canada to meet sector and community needs for the Retail Pharmacy sector, as well as meet corporate strategic objectives. The incumbent is mandated to build and expand the industry sector, through service delivery and integration. The incumbent will collaborate with and influence key stakeholders to advance GS1 Canada’s Retail Pharmacy penetration. Key metrics for the role may include: increased community knowledge/education, effective campaign design delivery, effective project delivery, sector penetration, stakeholder development, delivery of initiatives aligned with GS1 Canada’s strategic plan, and cost recovery expectations.

Duties and Responsibilities

  • Supports the Vice President and Senior Vice President, Industry Relations in identifying opportunity and building the Retail Pharmacy strategy;
  • Establishes, builds, and manages relationships with prospects and existing stakeholders including the various sector board leads (Grocery, Healthcare, Pharmacy) to identify and drive new opportunities as well as engage in incremental services;
  • Secures and executes contract negotiations with existing and potential stakeholders;
  • Collaborates with Industry Engagement team providing strategies and plans to engage vendor community;
  • Participates in preparation for and participates in Pharmacy Sector Board semi annual Board meetings (Back of store categories);
  • Participates in preparation for and participates in the GM/Hardlines Sector Board semi annual Board meetings (Front of store categories);
  • Ensures ongoing understanding of all emerging technologies and services provided by GS1 Canada and elsewhere;
  • Participates in industry and government events associated with related sectors and provides strategic insight to internal stakeholders to deliver and maximize value;
  • Defines strategy for service adoption to reflect product roadmaps by working with internal and external stakeholders;
  • Ensures all project deliverables and milestones are met through collaboration with PMO and internal stakeholders;
  • Assists with the assessment of potential technical partners and assists with a partnership strategies and contracts;
  • Analyses progress against cost recovery targets, updates key stakeholders and influences action as required;
  • Performs various other duties as required.

Required Knowledge, Skills, and Experience

  • BA or BSc in Business or related degree with post graduate studies (i.e. MBA) an asset;
  • At least ten (7) years’ experience with a Retail Pharmacy vendor with demonstrated success defining and launching initiatives within a fast-paced, environment;
  • Bilingualism (French & English) required;
  • Experience in business development and account management with large retail partners including contract negotiation experience;
  • Passionate driver with proven influencing skills with the ability to effectively communicate with a wide variety of people at all levels to advance business priorities;
  • Proven leadership skills and achievements that will effectively gain the confidence and support of internal and external stakeholders;
  • Proven organizational abilities with strong attention to detail as well as effective analytical and problem-solving capabilities;
  • Ability to build credibility through experience and a consensus driven approach;
  • Possesses superior communication skills to facilitate discussions with a diverse stakeholder group, influence and negotiate requirements;
  • Knowledge of GS1 Canada’s products and services (gained through internal networks or from a stakeholder environment) an asset.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Industry Support Services & CRM Data Remediation Coordinator – 1209 – Toronto

Position:

Industry Support Services & CRM Data Remediation Coordinator

Reports To:

Senior Bilingual Industry Support Services Coordinator

Tier:

Staff

Department:

Industry Support Services

Company:

GS1 Canada

Location:

Toronto

Status:

Full time Contract (24 Months))

Job Number:

1209

Key Role

The incumbent in this role responds to inquiries and concerns from subscribers and prospects, describes GS1 Canada’s offerings and their value and ensures the highest standards of efficient and professional service is delivered. Managing CRM records and remediation work is one of the key components of this role. Key metrics for this role may include: Customer feedback.

Duties and Responsibilities

  • Supports all inbound and outbound activity as first point of contact for subscribers, prospects (i.e. phone, email, and written communication) to ensure subscriber activation is completed, and subscriber issues/inquiries are resolved in a timely manner;
  • Conducts outbound calls for subscriber growth, cost recovery and development;
  • Supports subscriber retention and cost recovery efforts through documentation, collection, and other other customer service activities;
  • Provides support for data integrity initiatives through reporting and validation of subscriber data; on daily basis.
  • Maintains and updates reports as requested or required for analysis for subscriber activity;
  • Provides administrative support for Industry Support Services team;
  • Liaises with other internal departments (i.e. Finance, Implementation Services) as required;
  • Ensures ongoing understanding of current and emerging technologies and services provided by GS1 Canada;
  • Collaborates as an Industry Support Services resource on Special Projects (i.e. UAT testing);
  • Reviews, updates and maintains Standard Operating Procedures (SOPs) and best practices;
  • Ensures timely completion of deliverables through milestone setting;
  • Develops recommendations on the most efficient approach to routine daily activities;
  • Update and execute data remediation work identified & assigned by leaders.
  • Coordinates with operational and reporting data analysts to capture identified opportunities in updating and maintaining crm records.
  • Maintains ongoing communication with Data Analysts to ensure critical data issues are communicated timely for remediation.
  • Collaborates with the Data Analysts, Data Custodians and other stake holders on remediation progress and tracking.
  • Collaborates with the Data Analysts and other stake holders including Technology to prioritize and resolve: data sourcing, business rules, data aggregation, data distribution, and data consumption as per given guidelines.
  • Responsible for maintaining an accurate enterprise critical report library with associated reporting metadata as per guidelines given by Data Governance team
  • Documents and maintains data governance activities, maintains logs, and records issues and corresponding resolutions.
  • Serve as a liaison between Business and Functional areas and technology to ensure that data-related business requirements are clearly defined, communicated and well understood and considered as part of operational prioritization and planning.
  • Update data owners, data analysts and data custodians around active management of critical data and key issues.
  • Manage documentation as well as remediation of key data issues

Required Knowledge, Skills, and Experience

  • High School diploma with preference given to those with post-secondary education in a related subject (i.e. business at college or university level);
  • A minimum of 2-3 years customer service, office experience, preferably within a call centre;
  • Proven high level of proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc);
  • Proven ability to meet tight deadlines, multi task and take responsibility for timely and accurate completion of tasks assigned;
  • Excellent organizational and communication skills, possessing a high level of problem solving, initiative and analytical abilities;
  • Team player who enjoys a fast-paced environment;
  • Bilingual (French/English) language skills are an asset;
  • Entrepreneurial spirit suited for fast-paced, results-based environment requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Quality Assurance Analyst – 1207 – Toronto

Position:

Quality Assurance Analyst

Reports To:

Manager, Quality Assurance

Tier:

Staff

Department:

Technolgy

Company:

GS1 Canada

Location:

Toronto

Status:

Permanent, Full time

Job Number:

1207

Key Role

The QA Analyst contract position will work with a project team to enhance and support one of our solutions including components such as web applications, back-end process, and integration between systems. The incumbent will be responsible for performing all aspects of the quality assurance activities including defining test cases, developing, automating & executing regression tests and tracking results.

The Analyst is expected to bring a breadth of prior experience to the role with a desire to focus on delivering quality software solutions. The individual is expected to be analytical and a problem solver to validate the processes and the implementation of solutions for the end users.

Duties and Responsibilities

  • Develop quality assurance measures and testing for new applications, processes, and/or enhancements to existing systems throughout the development lifecycles;
  • Create test cases, test data and acceptance criteria based on business requirements and system specifications;
  • Execute test plans and ensure applications meet business requirements, system specifications, and fulfill end-user requirements;
  • Collaborate with software developers on business logic testing integrated into continuous integration development practice;
  • Make recommendations for improvement of applications to product managers, business analysts and software developers;
  • Analyze end-user production defects to determine root cause and revise test cases as necessary;
  • Develop a deep understanding of customer requirements and be able to provide input to the product planning / design process;
  • Maintain a working knowledge of current & future QA best practices, tools and software;
  • Participate in release design reviews;
  • Build and refresh test environments;
  • Perform various other duties as delegated or assigned.

Required Knowledge, Skills, and Experience

  • University Degree/College Diploma in either computer science or engineering;
  • At least 5 years of relevant experience testing enterprise web applications and system integrations;
  • Strong knowledge of database, SQL, Internet protocols, web services, XML;
  • Strong knowledge of system testing best practices and methodologies;
  • Experience deploying test environments;
  • Practical knowledge in importing data for use in database and spreadsheets;
  • Hands-on experience with automated testing tools and preferences on experience in unit test development;
  • Proven data analysis, data verification, and problem-solving abilities;
  • Proven high level of proficiency with MS Office suite (Word, Excel, Visio & PowerPoint, etc.), with preference given to candidates with working knowledge of advanced Access or Excel;
  • Strong orientation toward excellence in results and proven ability to quickly become a subject matter expert;
  • Experience working on projects using a variety of SDLC methodologies (SCRUM framework, Waterfall;
  • Preferences given to candidates with development experience;
  • Excellent oral and written communications skills;
  • Excellent listening, presentation, and interpersonal skills;
  • Strong ability to work independently and in team environment.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process.

Senior Collections Specialist – 1204 – Toronto

Position:

Senior Collections Specialist

Reports To:

Billing & Collections Supervisor

Tier:

Staff

Department:

Finance

Company:

GS1 Canada

Location:

Toronto

Status:

Full-time, Permanent

Job Number:

1204

Key Role

The incumbent in this role ensures GS1 Canada collection efforts are maximized while maintaining a high standard of efficiency and customer service focus. This role supports the success of GS1 through the professional collection of delinquent accounts. Key metrics for this role include: Days Sales Outstanding, Volume of Colleciton Calls Made, Total Subscriber Amounts over 90 days past due.

Duties and Responsibilities

  • Ensures collection of overdue accounts for GS1 Canada Accounts Receivable (A/R) portfolio by making calls and following up on delinquent accounts;
  • Using relationship skills, advises subscribers of overdue payments and accounts by email, telephone, mail, and registered mail, and continue the notification process if reply is not received;
  • Provides support directly to subscribers for amounts owing that have resulted in billing escalations to ensure speedy resolution (i.e. provide copies of invoices);
  • Investigates account disputes and billing discrepancies;
  • Maintains Days Sales Outstanding (DSOs) at established optimum levels including call out campaigns;
  • Ensures Accounts Receivable and Collection policies and procedures are followed according to established guidelines and applicable legislation;
  • Maintains and documents all collection activities according to established Collection Strategy and Standard Operating Procedures (SOPs);
  • Responds to correspondence and maintains records and files related to assigned accounts;
  • Liases with internal departments on billing escalations and responds to all inquiries from third party providers;
  • Resolves sensitive collection issues within assigned accounts;
  • Creates and submits various monthlyreports including monthly write-off, KPI’s and ad hoc reports for analysis to management;
  • Performs account and payment reconciliations;
  • Maintains and ensures data integrity in accounting system; Investigates short and over payments of invoices;
  • Supports payment processing via Customer Portals;
  • Provides backup support functions for all AR duties;
  • Makes recommendations on process improvements;
  • Monitors and administers E-Billing box and responds to email inquiries;
  • Answers all incoming calls in a timely manner and be logged into the incoming call queue at all times unless directed otherwise;
  • Maintains filing and other administrative duties for all collection related activities.

Required Knowledge, Skills, and Experience

  • A university degree or college diploma in business administration, commerce, economics or a related field;
  • Minimum three (3) years’ experience in Credit and Collections within a customer focused environment;
  • Proven high level of proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc) with preference given to candidates with working knowledge of Access;
  • Working knowledge of financial software with preference given to experience with Great Plains;
  • Bilingual (English and French) communication skills are an asset;
  • Proven ability to meet tight deadlines and take responsibility for timely and accurate completion of tasks;
  • Excellent organizational and communication skills, possessing a high level of problem solving, analytical abilities and negotiation skills.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process.

Senior Director, Industry Relations – Healthcare Pharmacy – 1199 – Toronto

Position:

Senior Director, Industry Relations – Healthcare Pharmacy

Reports To:

Sr. Vice President, Industry Relations

Tier:

Senior Director

Department:

Industry Relations

Company:

GS1 Canada

Location:

Toronto

Status:

Full-time, Permanent

Job Number:

1199

Key Role

The Senior Director, Industry Relations (IR) Healthcare Pharmacy positions GS1 Canada to advances sector and community needs for the Healthcare Pharmacy sector, as well as meet corporate strategic objectives. The incumbent is mandated to build and expand the sector, through standards and service delivery and integration. The incumbent will collaborate with and influence key stakeholders to advance and scale GS1 Canada’s Pharmacy penetration. Key metrics for the role may include: increased community knowledge/education, effective project and campaign delivery, sector penetration, adoption of GS1 standards and services within pharmacy practice, stakeholder development, delivery of initiatives aligned with GS1 Canada’s strategic plan, and cost recovery expectations.

The mission of GS1 Canada’s healthcare strategy is to speed the adoption of a common system of global standards in health systems to improve patient safety, cost efficiency, staff productivity and, ultimately ensure all healthcare trading partners and providers can fully operate in an increasingly e-driven reality.

The individual performing this role will be a licensed pharmacist with exceptional knowledge of the Canadian Healthcare and Pharmacy System from the point of procurement to patient care delivery, including electronic medical record traceability. This individual will report to the Senior Vice President, Industry Relations (Healthcare Sector), and works closely with other department heads to define the healthcare strategy and work collaboratively to execute associated internal and external requirements.

Duties and Responsibilities

  • Supports the Senior Vice President, Industry Relations in identifying opportunity and establishing the Healthcare Pharmacy strategy;
  • Provides pharmacy practice and pharmacy system subject matter expertise to internal team and GS1 stakeholder community;
  • Applies extensive knowledge of the pharmacy system, health informatics and business operations to develop and implement the healthcare pharmacy strategy;
  • Represents GS1 Canada on pharmacy sector committees and workgroups aimed at ensuring adoption of GS1 standards is imbedded in pharmacy policy, systems and procedures;
  • Establishes, builds, and manages relationships with prospects and existing stakeholders including the various sector board leads (Healthcare, Pharmacy) to identify and drive new opportunities as well as engage in standards adoption and incremental services;
  • Secures and executes contract negotiations with existing and potential stakeholders;
  • Collaborates with Industry Engagement team providing strategies and plans to engage vendor community;
  • Establishes the education and scalable deployment strategy to ensure GS1 compliance components of the NAPRA guidelines are met, and overall medication barcoding in healthcare organizations;
  • Aligns professional practice policy and guidance opportunities through organizations including National Association of Pharmacy Regulators (NAPRA), Canadian Pharmacists Association (CPhA), Canada Health Infoway (CHI), Accreditation Canada and Institute for Safe Medication Practices (ISMP), and respective provincial counterparts;
  • Preparation for and participates in Pharmacy Sector Board semi-annual Board meetings;
  • Participates in preparation for and participates in the Carenet Healthcare Sector Board
  • Ensures ongoing understanding of all emerging technologies and services provided by GS1 Canada and elsewhere;
  • Oversees associated standards and services work groups and committees that deliver Board mandates aligned with healthcare administration, supply chain, clinical interoperability, and e-health;
  • Participates in industry and government events associated with related sectors and provides strategic insight to internal stakeholders to deliver and maximize value;
  • Defines strategy for service adoption to reflect product roadmaps by working with internal and external stakeholders;
  • Promotes health system quality and patient safety by educating and creating awareness, facilitating members to drive adoption and implementation, gathering metrics and publishing related research;
  • Ensures all project deliverables and milestones are met through collaboration with PMO and internal stakeholders;
  • Assists with the assessment of potential technical partners and assists with partnership strategies and contracts;
  • Analyses progress against cost recovery targets, updates key stakeholders and influences action as required;
  • Performs various other duties as required.

Required Knowledge, Skills, and Experience

  • Licensed pharmacist is required;
  • BA or doctor of pharmacy degree (i.e. MBA) required;
  • Professional designations such as Certified Health Executive (CHE), Canadian Pharmacists Association (CPhA) an asset;
  • At least five (5) years’ experience with a Pharmacy organization with demonstrated success defining and launching initiatives within a fast-paced, environment;
  • Bilingualism (French & English) an asset;
  • Health Informatics experience an asset;
  • Experience in business development and/or account management including contract negotiation experience;
  • Passionate driver with proven influencing skills and the ability to effectively communicate with a wide variety of people at all levels to advance business priorities;
  • Proven leadership skills and achievements that will effectively gain the confidence and support of internal and external stakeholders;
  • Proven organizational abilities with strong attention to detail as well as effective analytical and problem-solving capabilities;
  • Ability to build credibility through experience and a consensus driven approach;
  • Knowledge of GS1 Canada’s products and services (gained through internal networks or from a stakeholder environment) an asset.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process.

Software Developer – 1188 – Toronto

Position:

Software Developer

Reports To:

Vice President, Software Development

Tier:

Staff

Department:

Technology

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Contract 11 months

Job Number:

1188

Key Role

The Software Developer primarily focuses on building Java based software applications to fulfil the business and end-user needs. This includes analysing, documenting, and modifying software specifications throughout the production lifecycle. The developer will need to have good understanding of development concepts. The developer will also investigate software errors in a timely and accurate fashion and provide status reports where required.

Duties and Responsibilities

Strategy & Planning

  • Collaborate with other developers in developing new components and enhancements to existing software application portfolio;
  • Responsible for planning own tasks and schedule of the software development life cycle (SDLC) for a variety of projects with input from manager and/or project leads;
  • Assist in the preparation and documentation of software artifacts such as technical specifications;
  • Participate in SCRUM, sprint planning and other agile methodology activities.

Operational Management

  • Write, translate, code, and test software applications according to requirements and specifications;
  • Analyze and run tests on new and existing components to correct errors, determine areas for improvement, and general debugging;
  • Collaborate with QA team to analysis test results and determine the solutions to problem areas;
  • Participate in deployment preparation and transition to Technical Support and Operations;
  • Assist Manager, Team Lead, and Technical Support in resolving problems with software applications, systems, and platforms;
  • Participate in projects to provide technical support for both internal and external clients;
  • Maintain a working knowledge of current & future technologies and awareness of industry trends;
  • Share industry knowledge with peers via periodic technology discussion sessions.

Required Knowledge, Skills, and Experience

Knowledge & Experience

  • University or college degree in progress in either computer science or engineering;
  • 3-5 years experience and strong knowledge in developing & supporting websites using: Java, Spring, Hibernate, Axis, Servlets/JSP, JUnit, Ant, .NET, ASP;
  • Working knowledge of web service server (WCF/SOAP/REST) and client development;
  • Working knowledge with XML/XSLT/XSD/JSON;
  • Good understanding software security;
  • Experience working with enterprise applications;
  • Hands on experience with integrated development environments such as Eclipse, Visual Studio;
  • Understanding of continuous integration development environment, particularly with Microsoft Team Foundation Server, Jenkins;
  • Working knowledge of Microsoft SQL Server including SSRS and SSIS;
  • Working knowledge of object relational model concepts;
  • Solid working knowledge of current Internet technologies;
  • Hands on software troubleshooting experience;
  • Experience with all phases of SDLC and the agile methodology;
  • Experience with communicating to non-technical audience.

Personal Attributes

  • Flexible and adaptable in regards to learning and understanding new technologies;
  • Strong verbal and written communication skills;
  • Strong interpersonal skills;
  • Proven ability to investigate software related issues and general problem solver;
  • Highly logical;
  • Highly self-motivated;
  • Proven analytical problem solving abilities;
  • Ability to effectively organize and perform tasks in a high-pressure environment;
  • Ability to work both independently and in a team-oriented, collaborative environment;
  • Emphasize on quality, process, and iterative improvements.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Software Developer, Business Intelligence – 1206 – Toronto

Position:

Software Developer, Business Intelligence

Reports To:

Manager, Software Development

Tier:

Staff

Department:

Technology

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Contract 12 months

Job Number:

1206

Key Role

The incumbent will work within the Business Intelligence team and is key to the operation of the business. The Business Intelligence team has responsibility for the development, maintenance, integration, analytics and report generation that drives data governance.

Duties and Responsibilities

  • Modifies and enhances existing databases for applications reporting, data analysis, audits and marketing campaigns;
  • Develops new Queries/Stored Procedures using a variety of databases: MySQL, MSSQL;
  • Supports existing in-house CRM applications by responding to inquiries, investigating, troubleshooting and resolving software support issues;
  • Builds a strong understanding of application and user requirements to provide input into the implementation phases through SDLC methodologies;
  • Contributes to the effective Data Governance of business data. This includes data quality, data management, data policies, business process management, and risk management;
  • Maintains and enhances current .Net applications and procedures;
  • Develops new applications using Object Oriented programming languages such as .Net and/or Java including analysis, design, development and testing as required (i.e. new CRM);
  • Maintains an up-to-date working knowledge of current & future technologies;
  • Conducts analysis and recommends architectural changes to ensure ongoing product scalability and stability;
  • Performs various other duties as delegated or assigned.

Required Knowledge, Skills, and Experience

  • Relevant University Degree/College Diploma (i.e. Computer Science or Engineering)
  • Solid working background in database analysis and software development including:
    • 3-5 years working experience using Object-oriented programming languages developing Enterprise level applications (3-4 years experience in writing advanced SQL using MS SQL Server and MySQL;
    • Strong MS SQL Server stored procedure experience;
    • Strong experience developing robust large web applications using .Net;
  • Proven technical documentation and application support skills with strong attention to detail;
  • Proven commitment and adherence to customer service excellence as well as interpersonal skills;
  • Effective verbal and written communication skills;
  • Strong ability to self-educate, effectively accessing varied learning resources and the desire / aptitude for continuous learning;
  • Ability to work effectively as a team member with limited supervision and as an independent contributor;
  • Entrepreneurial spirit suitable for fast-paced, results-based environment requiring flexibility to ever-changing needs.

In addition to the above requirements, experience with the following would be an asset.

  • Data Warehouse development experience
  • Strong unit testing discipline
  • Retail or Logistics application experience

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Vice President, Healthcare – 1169 – Toronto

Position:

Vice President, Healthcare

Reports To:

Senior Vice President, Industry Relations

Tier:

Vice President

Department:

Healthcare

Company:

GS1 Canada

Location:

Toronto

Status:

Full time, Permanent

Job Number:

1169

Key Role

As a member of the senior management team with GS1 Canada, the Vice President, Healthcare has demonstrated strengths in developing stakeholder relationships, and advising on strategies to advance the adoption of GS1 Standards in healthcare delivery, medication management and e-health practice.

The mission of GS1 Canada’s healthcare strategy is to speed the adoption of a common system of global standards in health systems in order to improve patient safety, cost efficiency, staff productivity and, ultimately ensure all healthcare trading partners and providers are able to fully operate in an increasingly e-driven reality.

The individual performing this role will have exceptional knowledge of the Canadian Healthcare and Pharmacy System from the point of procurement to patient care delivery, including electronic medical record traceability. This individual will report to the Senior Vice President, Industry Relations (Healthcare Sector), and works closely with other department heads to define the healthcare strategy and work collaboratively to execute associated internal and external requirements. This individual also has demonstrated strengths in team development and building organizational capability to achieve strategic goals. Key Metrics can include: achievement of sector board objectives/milestones, development of a health sector deployment strategy, and membership management, cost recovery targets, degree of sector penetration in relation to targets, as well as team development.

Duties and Responsibilities

  • Applies extensive knowledge of the healthcare system and healthcare business operations to develop and implement the healthcare strategy;
  • Engages senior level healthcare trading partners to champion strategy development and implementation roadmaps and guidance support, as well as deployment plans and progress reporting/scorecarding;
  • Facilitates the Carenet Healthcare Sector Board, oversees associated standards and services work groups and committees that deliver board mandates;
  • Develops and maintains relationships with key associations and industry stakeholders and advocates supporting the sector, assesses adoption readiness and deploys effective engagement strategies;
  • Establishes the deployment strategy to advance medication barcoding in healthcare organizations;
  • Establishes relationships and policy recommendations to advance the adoption of GS1 standards within pharmacy practice and governing policies;
    • Align professional practice policy and guidance opportunities through organizations including National Association of Pharmacy Regulators (NAPRA), Canadian Pharmacists Association (CPhA), Canada Health Infoway (CHI), Accreditation Canada and Institute for Safe Medication Practices (ISMP), and respective provincial counterparts;
  • Oversees associated standards and services work groups and committees that deliver Board mandates aligned with healthcare administration, supply chain, clinical interoperability, and e-health;
  • Promotes health system quality and patient safety by educating and creating awareness, facilitating members to drive adoption and implementation, gathering metrics and publishing related research;
  • Creates and delivers strategic planning documentation to facilitate leadership and implementation requirements of the Healthcare team;
  • Consults collaboratively with other department leaders required to deliver stakeholder requirements;
  • Manages revenue and expense budgets in alignment with strategic initiatives;
  • Provides leadership, strategic development, coaching and performance support to the Healthcare team to ensure highly effective team performance and skills growth;
  • Fosters a work environment where employees are highly motivated, hard-working, superior contributors and view GS1 Canada as a career destination;
  • Establishes and maintains detailed policies, procedures, goals and milestones to effectively manage service levels and resources consistent with organizational frameworks;
  • Develops an in-depth understanding of key business drivers and proactively provides ideas and solutions within GS1 Canada to enhance performance through improved stakeholder service delivery, processes and policies;
  • Communicates projected costs and timelines for all assigned projects to ensure execution of projects are on time and within budget to senior executive;
  • Communicates, supports and displays teamwork in all phases of the business, team and partners;
  • Negotiates relevant business contracts, soliciting involvement of other management team members as required;
  • Participates in industry events associated with assigned sectors and provides strategic insight to key internal stakeholders in order to deliver and maximize opportunities;
  • Leads and implements the Healthcare strategy according to Memorandums of Understanding (MOU’s) and protocols, to ensure contracts are signed and delivered upon;
  • Effectively manages external outsource resources in order to align with GS1 Canada commitments and budgets;
  • Performs various other duties as delegated or assigned;

Required Knowledge, Skills, and Experience

  • Preference given to an MHA, MBA or other related post graduate studies;
  • 7 - 10 years related experience within the Healthcare sector, with executive level strategic leadership, stakeholder relationship and direct management experience;
  • In-depth proven working knowledge of the healthcare system with preference given to those within a healthcare institution and/or a shared service (i.e. group purchasing and distribution);
  • Clinical background and/or experience in supply chain is a strong asset;
  • In-depth understanding of the key business drivers that enhance health human performance, patient safety and overall healthcare supply chain and trading partner efficiencies;
  • Proven experience in project management competencies including a high level of working knowledge of project management techniques and methodologies;
  • Ability to articulate and resolve complex project related problems and execute innovative solutions in an environment where multiple and competing priorities are the norm;
  • Proven ability to anticipate potential obstacles and future trends with strategic thinking skills and the ability to put abstract concepts into operational success;
  • Proven ability to interact with and influence the highest levels of management within solution providers, stakeholder communities as well as internal organization;
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form with excellent written, verbal and presentation skills;
  • Strong interpersonal skills, a positive attitude and the ability to thrive in a collaborative environment with multi-disciplinary teams required;
  • Professional designations such as Certified Health Executive (CHE) an asset;
  • Bilingualism (French & English) is an asset;

Personal Attributes

  • Innovation and strategic thinking
  • Problem solving and critical thinking
  • Relationship and customer driven
  • Written and verbal communications excellence
  • Commitment to continued education
  • Influence without authority

Click here to apply online.
GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.


In addition to a competitive and comprehensive compensation package, GS1 Canada offers the following for permanent full time employees:

  • Formal Performance Management Cycle
  • Performance Incentive
  • Professional Development Opportunities
  • Group Extended Health and Dental Plan
  • Short Term and Long Term Disability Insurance
  • Group Registered Retirement Savings Plan (GRRSP)
  • Lifestyle and Wellness Initiatives and Benefits
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Corporate Social Responsibility Initiatives
  • Employee Recognition Program

GS1 Canada is an equal opportunity employer and we welcome applications from all qualified individuals. Please be advised that only candidates being considered for an interview will be contacted.

We are committed to providing a barrier-free environment to all applicants, including those with disabilities. Throughout the hiring process, we will work with applicants to accommodate accessibility needs.