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ECCnet Phase 2 - eCommerce

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To find out more, please contact or call 1.800.567.7084.

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On our new GS1 Canada Learning Zone, we offer free resources and training aids to help you with this service and others.
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Learning Zone resources for ECCnet Phase 2 – eCommerce include a learning module and webinar video.

Retailer Support
The following retailers have sent letters supporting ECCnet Phase 2 – eCommerce to their supplier. Click on the retailer below to read their letter.

Driving eCommerce Opportunities and Sales

67 per cent
of consumers say the quality of a product image is very important in selecting and purchasing a product.* Are they looking
at yours?

ECCnet Phase 2 – eCommerce is an initiative, developed at the request of industry, that will jumpstart Canadian grocery retailing online. With more Canadians shopping and browsing online than ever before, now is the time to make sure your products stand out.

ECCnet Phase 2 – eCommerce ensures that every product in the identified product categories has been professionally photographed and had its on-pack data captured. High-quality product images and data give your customers the same experience online that they would receive in-store, increasing confidence and driving online sales.

GS1 Canada's ECCnet Phase 2 – eCommerce meets not only our needs, but the needs of the grocery industry as a whole. It's a major undertaking, but one worth investing in to deliver the right product, at the right price, at the right time."

- Grant Froese, Chief Operating Officer, Loblaw Companies Ltd.

The Vault, an ECCnet Service – eCommerce Content

ECCnet Phase 2 – eCommerce will also reduce brand risk and protect consumer safety by delivering optimized data and image bundles that can be certified by manufacturers and brand owners.

A new tool, called The Vault, an ECCnet Service – eCommerce Content, has been designed to help manufacturer view, download and certify the images and data captured throughout ECCnet Phase 2.

Certifying content adds an additional layer of data integrity and ensures that what customers see online is accurate and complete. Manufacturers can certify their content at any time but retailer will have access to content five days after it enter The Vault, whether it is certified or not.

Manufacturers can also use The Vault – eCommerce Content to top up product data with additional information not found on-pack, including marketing romance copy.

Product Categories for this Phase

  • Food and natural foods
  • Pet
  • Baby
  • Pharmacy (over the counter)
  • Cleaning/Household/Paper
  • Health and beauty aids
  • Cosmetics
  • Alcohol

ECCnet Phase 2 - eCommerce is a great initiative to help increase manufacturer and retailer efficiencies. By using this solution for the entire industry, it is helping to accelerate and grow the eCommerce category for everyone."

- Jordan Demeo, eRetail Manager, L'Oréal Canada

Supported By

Co-op Loblaw Longos Metro
Overwaitea Safeway Shoppers Drug Mart Sobeys Walmart
  1. Book your appointment: Manufacturers and brand owners will receive an email detailing how to book an appointment with GS1 Canada. Book early to beat the competition! 
  2. Send your products: Manufacturers need to send a sample of all products in the identified product categories that are sold to grocery trading partners in Canada to GS1 Canada Images with this form.
  3. Images and data are captured: GS1 Canada Images takes standardized images of each product and captures and digitizes product information found on the packaging (including ingredients, nutrition information, usage instructions, weight and dimensions, marketing claims and more).
  4. Images and data are validated: GS1 Canada validates the on-pack information.
  5. Certify your images and data: Manufacturers and brand owners subscribe The Vault, an ECCnet service – eCommerce Content when it launches in early June 2016.
  6. Images and data are shared: The data and image bundles are shared with the retailer.
  • Increased sales opportunities. When customers can see what your product looks like, they are more likely to buy.
  • Accurate information about the ingredients, nutrition information or use and care instructions for your product. Providing the information customers want makes them more likely to engage with products.
  • Submit your products once and they can be shared with all of your retail partners. There is no need to go through the same process for every single retailer you do business with.
  • Reduces brand and consumer risk by ensuring all information received by your customers has been certified by the brand owner.
  • Allows you to control your brand and message.
  • An improved shopping experience for your customers. High-quality images close some of the gap between online stores and their bricks-and-mortar counterparts.
  • Consistency. It does not matter where the products you stock come from, with standardized images, you can offer a consistent consumer experience across your entire range.
  • Validated product information on everything from product claims to nutrition information.
  • Reduces brand and consumer risk by ensuring all information received by your customers has been certified by the brand owner.

All manufacturers who currently sell, or intend to sell, goods in the identified product categories to grocery retailers in Canada will need to participate in the service.

To become a GS1 Canada subscriber, click here.

If you are a small business with a limited number of products, you may also be eligible for the Small Business Bundle which combines subscriptions to some of GS1 Canada’s core business products at a cost-effective price.

Products will have data and images captured using one of GS1 Canada’s affordable bundles.

If the product already has marketing and planograms images captured in the GS1 Canada database, it will be photographed and digitized using the Retail Trading Partner eCommerce Bundle, which focuses specifically on images and on-pack data for use on eCommerce platforms.

If the product does not have marketing and planograms images or requires updates to those images, it will be photographed using the Retail Trading Partner Services Bundle, which captures these images as well as eCommerce images and on-pack data.

*Source: MDG Advertising, 2012