Key Role

The Administrative Assistant coordinates the full range of duties to optimize the efficiency in supporting the Image & Validation Services team. The incumbent will serve as a liaison between internal and external stakeholders, including cross functional departments.
This position provides administrative support that assumes responsibility of coordinating different services required to guarantee the smooth operation of the Image and Validation offices. The incumbent will be responsible for ensuring full support to the Management team, including daily scheduling, correspondence, report generation, document retrieval, creation of PowerPoint presentations, report summaries and tracking status of Standard Operating Procedures.

Duties and Responsibilities

• Ensures all the business administrative tasks and activities pertinent to the office are effectively managed;
• Utilizes office management practices, processes and software to coordinate schedules, manage document flow, prepare reports, correspondence and presentation materials and to ensure requests are responded to in a timely and efficient manner;
• Prepares purchase orders and expense reports for the Management team;
• Provides accurate word-processing support by composing and/or editing a variety of documents, including highly sensitive, confidential correspondence, memoranda, contracts, proposals, presentations, etc.;
• Manages petty cash, processes expenses and codes invoices for approval and payment;
• Helps organize company events, orders food & services;
• Orders office supplies & equipment. Orders & replenishes coffee & beverage supplies
• Ensures departmental efficiencies in routine daily activities;
• Liaises with relative association and stakeholder executives, major businesses, community organizations and others as required;
• Develops, organizes and maintains electronic and paper filing systems that permit easy reference and rapid retrieval of information and records;
• Coordinates internal and external meetings set-up and support and communication such as correspondence, minutes, agendas, follow ups, action items, meeting briefs, request letters, information packages and thank you letters if required;
• Serves as back-up for customer services absences as required.

Required Knowledge, Skills, and Experience

• Undergraduate university degree or college diploma, with preference given (i.e. Public Relations, Business Administration) is an asset;
• At least 5-7 years experience in a administrative role, within a small to medium size, fast paced organization;
• High proficiency with MS Office Suite (i.e.: Word, Excel, Outlook, PowerPoint, Internet);
• Experience in Project Management (PM) and familiarity with formal PM methodology an asset;
• Exceptional communicator;
• Proven ability to interact with senior level executives in a professional and efficient manner;
• Proven team player who enjoys and is able to multitask and prioritize in a fast-paced environment;
• Proven ability to meet tight deadlines and take responsibility for timely and accurate completion of tasks assigned;
• Above average proofing reading and grammatical ability with the capacity to comprehend and manipulate complex concepts and documents;
• Proven experience in problem solving and analysis with excellent organizational and communication skills;
• Proven initiative competencies, using common sense and good judgment;
• Bilingualism (French/English) written and spoken is mandatory;
• Self-starter & quick learner in an environment with quickly changing priorities;
• Able to take the lead, can be decisive;
• Nothing too big & nothing too small attitude.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to accessibility needs during the interview and assessment process.

Key Role

The incumbent in this role supports GS1 Canada initiatives with outbound/inbound account activity to subscribers and prospects across a variety of sectors. The incumbent is responsible is responsible for ensuring the highest standards of efficient and professional service is delivered. Key Metrics for this role may include: customer feedback, training evaluations.

Duties and Responsibilities

• Creates content for vendor/retailer training and delivers training through webinars;
• Analyzes, investigates and assists in resolution of data flow issues;
• Assists with catalogue ramping, certification, termination and other initiatives such as data remediation and migration;
• Provides support for all inbound and outbound calls/emails related to Implementation services including Product Data Loading & Publications Data Integrity (Certification and GTIN Discrepancy Reporting) and Membership campaigns;
• Sets up vendors in the GDSN (Global Data Synchronization Network) and troubleshoots data issues between the different GDSN data pools, (GS1 and 1SYNCH and the Data Recipient Data Pool);
• Uses the appropriate set-up techniques depending on the type of product loading system used by the vendor e.g. Electronic Data Interchange (EDI) , Data Import Tool (DIT);
• Participates in intra and/or cross-departmental Special Projects (i.e. UAT planning and testing);
• Provides ongoing understanding of all GS1 Canada offerings to members and prospects;
• Reviews and monitors member files to ensure consistency and accurate application of standards;
• Maintains and updates reports providing data on member activity;
• Creates, updates and maintains user and process documentation;
• Researches and recommends efficiencies and process modifications that will assist in increasing customer value;
• Liaises with other internal departments (i.e. Finance, Implementation Services) as required;
• Provides administrative support for the team;
• Maintains a strong customer focus and looks for ways to provide members with additional value;
• Performs various other duties as delegated or assigned.

Required Knowledge, Skills, and Experience

• Post secondary education in a related subject (i.e. business at college or university level);
• Minimum of 1 - 2 years of customer service and technical support (i.e. help desk) experience preferably within a call centre;
• Bilingual (French/English) language skills are required;
• Proven high level of proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc);
• Proficiency with MS Office Access a definite asset;
• Ability to work with Excel spreadsheets and provide analysis on complex data used for upcoming campaigns. Advanced Excel knowledge is a definite asset.
• Proven ability to meet tight deadlines and take responsibility for timely and accurate completion of tasks assigned;
• Proven organizational and communication skills, possessing a high level of problem solving, ability to trouble shoot issues and analytical abilities;
• Team player who enjoys a fast-paced environment.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The incumbent in this role responds to inquiries and concerns from subscribers and prospects, describes GS1 Canada’s offerings and their value and ensures the highest standards of efficient and professional service is delivered. Key metrics for this role may include: Customer feedback.

Duties and Responsibilities

• Supports all inbound and outbound activity as first point of contact for subscribers, prospects and other resources as required (i.e. phone, email, and written communication) to ensure subscriber activation is completed, and subscriber issues/inquiries are resolved in a timely manner;
• Conducts outbound calls for subscriber growth, cost recovery and development;
• Supports subscriber retention and cost recovery efforts through documentation, collection, and other customer service activities;
• Provides support for data integrity initiatives through reporting and validation of member data;
• Maintains and updates reports as requested or required for analysis for subscriber activity;
• Assists in development of presentation materials;
• Provides administrative support for Industry Support Services team;
• Liaises with other internal departments (i.e. Finance, Implementation Services) as required;
• Ensures ongoing understanding of current and emerging technologies and services provided by GS1 Canada;
• Collaborates as an Industry Support Services resource on Special Projects (i.e. UAT testing);
• Reviews, updates and maintains Standard Operating Procedures (SOPs) and best practices;
• Ensures timely completion of deliverables through milestone setting;
• Develops recommendations on the most efficient approach to routine daily activities;
• Performs various other duties as delegated or assigned;

Required Knowledge, Skills, and Experience

• High School diploma with preference given to those with post secondary education in a related subject (i.e. business at college or university level);
• A minimum of 2-3 years customer service, office experience, preferably within a call centre;
• Bilingual (French/English) language skills are required;
• Proven high level of proficiency in MS Office is required (Word, Excel, Outlook, PowerPoint, etc);
• Proven ability to meet tight deadlines, multi task and take responsibility for timely and accurate completion of tasks assigned;
• Excellent organizational and communication skills, possessing a high level of problem solving, initiative and analytical abilities;
• Team player who enjoys a fast-paced environment;

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The Business Analyst will be primarily responsible for partnering with Product Management, IT, QA, and Project Sponsors to assess, research, analyse and document business and systems needs in order to resolve business issues by recommending business solutions that meet sponsor/stakeholder needs

Duties and Responsibilities

• Coordinate with Lead BA on detailed business requirements, identifying, planning, tracking and resolving business issues
• Assess, research, analyse and document sponsor/stakeholder needs in accordance with the Project Life Cycle and CMM deliverables utilizing reporting tools, requirements gathering methodologies, process models, data models and prototypes
• Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for subscribers
• Review and approve QA test plans, develop UAT test plans and conduct UAT testing while ensuring acceptance criteria is met prior to releasing to our members/partners
• Provide project planning input, leadership and expertise for the development, testing and implementation of GS1 CA products and services through demonstration of working knowledge of SDLC and Agile Methodologies
• Complete end-user documentation and training material
• Facilitates small group meetings and one-on-one interviews
• Resolves minor conflict/issues using different tactics prior to escalation

Required Knowledge, Skills, and Experience

• High School diploma with preference given to those with post-secondary education in a related subject (i.e. business at college or university level);
• Bachelor’s degree, preferable in Business Administration or Information Technology;
• IIBA Certification or PMP Preferred
• 3-5 years’ experience in Business Analysis and Systems Design
• Proficient in MS Suite Software including MS Project and MS Visio
• Experience in Supply Chain as Asset
• Requirements methods: Interviewing, data modeling, business process modeling, business object modeling and user interface design
• Different requirement methodologies: methodology of object orientation, use cases, unified modeling language, iterative methodologies like RUP and traditional waterfall approach
• Conflicts and issues resolution and escalation
• Business Line(s) business applications/processes
• End User Reporting Tools (e.g., Gemini)
• IT Standards, Methodologies, CMM & Audit Requirements

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The incumbent in this role provides analytical support to the Industry Relations Foodservice team and ensures a smooth functioning of the team’s operations.  The Data Management Specialist is a key contributor to new data recipient engagement with GS1 Canada services, current data recipient advancement with GS1 Canada services, and GS1 Canada Data Quality initiatives with the main deliverable of executing a thorough review of data content available in ECCnet Registry. Key metrics for this role may include: Timeliness of reporting, data quality and integrity

Duties and Responsibilities

• Supports departmental data integrity through report generation and analysis from various internal databases as required (i.e. CRM, ECCnet Registry, ProSYNC and Item Centre);
• Prepares and distributes weekly/monthly and one-on-one reports on the status of activity within the foodservice team;
• Conducts ongoing data analysis and summary reports;
• Creates call campaign plans and conducts analysis;
• Ensures data integrity, audits and follows-up with responses from the foodservice sector;
• Provides data recipient specific assistance to senior management in supporting board priorities and industry protocols;
• Identifies data quality issues and contacts vendor directly to resolve in a timely manner;
• Prepares collateral for account managers to support external stakeholders needs;
• Supports overflow of cross-departmental volume in outbound campaign programs to drive cost recovery including engaging new members and incremental services with existing members;
• Main point of contact with internal departments to support the management of call campaigns to ensure accurate and timely delivery of responses and services;
• Communicates, supports and displays teamwork in all phases of the business, team and partners;
• Ensures ongoing understanding of all relevant emerging technologies and services provided by GS1 Canada.

Required Knowledge, Skills, and Experience

• University/college degree/diploma preferred in problem solving, analytics/math and critical thinking, writing skills
• A minimum of 2-3 year’s work experience, preferably within a customer service and/administrative capacity within the supply chain industry;
• Demonstrated proven high level of proficiency with MS Office suite particularly Excel, Outlook, Word, & PowerPoint with preference given to those proficient with MS Access;
• Familiarity with MSSQL database
• Ability to write basic SQL programs and troubleshoot existing ones
• Proven ability to work on multiple projects, multitask and prioritize in a fast-paced environment;
• Excellent organizational and communication skills
• Preference given to candidates with Bilingual (French/English) language skills;
• Entrepreneurial spirit suited for fast-paced, results-based environment, requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The primary focus of this role is to drive the success of one or more specific managed services for GS1 Canada. The incumbent is a business leader with strong subject matter expertise in the services being lead and is responsible for the assigned strategy development, execution, and achieving revenue and service targets through a cross-functional matrix team.

Duties and Responsibilities

Leadership

• Responsible for providing leadership in building high performing, integrated teams to create and deliver GS1 services and solutions;
• Fulfils organizational leadership obligations and represents GS1 Canada with professionalism and credibility; and
• Provides updates, collaborates and influences senior leadership to drive the success of the services and solutions.

Functional Excellence

• Takes ultimate ownership and accountability to drive financial, customer, and organizational impact and success for the assigned managed service;
• Leads the development of strategies, service roadmaps, and plans for creating and enhancing the managed service and ensures alignment to GS1 Canada corporate strategy and defined set of Best In Class Industry Managed Services characteristics;
• Ensures Product Management team have full visibility to Service needs and requirements and collaborates with Product Managers to ensure product roadmaps align with Service Strategy to meet corporate and financial objectives;
• Champions the service through organizational communication and education;
• Establishes pricing, competitive analysis, protocols, positioning, agreements, industry thought leadership and messaging collaboratively with internal functional areas (i.e. Finance, Operations, Marketing, Product Management etc.) to meet cost recovery goals;
• Partners with Industry Relations to establish, build and manage relationships with external stakeholders to optimize service delivery and identify and drive new service ideas and opportunities;
• Secures and executes contract negotiations with existing and potential stakeholders and/or 3rd party support agents;
• Takes ownership of the P/L of the service by managing revenue and expense budgets in alignment with strategic initiatives, participating in budget planning as well as managing day to day administration of individual budget;
• Holds P&L Accountability for managing budgets linked to delivering the service;
• Participates in industry and government events associated with related sectors and provides strategic insight to internal stakeholders in order to deliver and maximize value; and
• Keeps up to date with innovation and emerging trends in assigned service as well as the business processes it supports.

Work Processes

• Establishes and maintains policies and procedures, goals and milestones to effectively manage work processes, operations, budgets and resources; and
• Prepares and leads project plans to ensure timely completion of deliverables through milestone setting, best practices and project management.

Talent Management

• Identifies organization resources required and or outsource partnerships to deliver the service;
• Ensures role clarity and communicates performance expectations to create alignment in a matrix team;
• Provides leadership, coaching, development and performance management input to matrix team;
• Optimizes the development and delivery capabilities of matrix team members;
• Ensures priorities of the team are managed and delivered, by directing and reviewing work; and
• Provides leadership to foster a work environment where employees are highly motivated, hard working, superior contributors and view GS1 Canada as a career.

Leadership Requirements

• Influence internally and externally with senior business leaders
• Build and sustain key relationships;
• Create consensus through collaboration and facilitation; and
• Negotiate with sophistication.
• Drive results through others
• Communicate vision, objectives, and expectations with clarity, openness and consistency;
• Provide coaching, feedback and exceptional people leadership to manage performance and enable growth; and
• Take accountability for generating results against key performance measures.
• Think and act strategically
• Anticipate the future direction for the function or sector group;
• Bring cross-enterprise thinking about the needs of the broader GS1 Canada organization;
• Uses business intelligence and consumer insights to proactively build plans long-term success and sustainability; and
• Demonstrate exceptional judgment and decision-making.
• Apply a business mindset and discipline
• Display entrepreneurial drive to build and create value;
• Demonstrate accountability for setting plans to move opportunities forward; and
• Demonstrate strong general management business leadership skills and financial acumen to drive results.
• Create new solutions that add value for subscribers
• Bring a customer-centric and consultative mindset to internal practices and external solutions;
• Study sector/subscriber issues to understand root causes and bring creative ideas and solutions that address sector/subscriber needs; and
• Demonstrate exceptional business, change management, and consulting skills.
• Demonstrate Personal Leadership
• Operate with a high level of self-awareness and self-reflection;
• Invest in continuous learning and growth;
• Role model professional maturity to admit and learn from mistakes and ask for help from others; and
• Applies personal agility and resilience in the face of adversity.

Required Knowledge, Skills, and Experience

• Bachelor’s degree in a business program or equivalent area of study;
• At least 5-7 years experience in a line of business leadership or general management role;
• Passionate driver of performance and proven ability to take ownership and accountability for financial success and effectiveness of services and solutions;
• Strong general management skills and an exceptional ability to facilitate, lead diverse teams, and bring people together to collaborate and achieve results;
• A business minded and strategic thinker that brings concepts and ideas together to create enhancements and new solutions;
• Applies best practice and customer insights into service line improvements;
• A forward thinker with a drive for innovative thinking and continuous improvement;
• Excellent working knowledge of project management methodology;
• Proven ability to manage multiple and often conflicting demands and requirements;
• Proven achievements at a strategic level, contributing both vision and tactical capabilities, combined with the ability to translates strategic objectives into executable actions i.e. operationalize internally;
• Outstanding influencing skills and the ability to effectively communicate with a wide variety of people at all levels to advance business priorities;
• Proven ability to develop and execute strategic plans that meet budgets and forecasts;
• Proven leadership skills and achievements that will effectively gain the confidence and support of internal and external stakeholders; and
• Previous proven successes working in a fast-paced, multi-level, project-based environment with emphasis on tight timelines and delivery.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The Multimedia and Web Developer is responsible for the development, management and maintenance of the front-end properties and user interface of the GS1 Canada website. Primary responsibilities also include back-end development, database management, and video creation.

Duties and Responsibilities

• Maintain and update front-end properties of the GS1 Canada website;
• Manage databases, including performing back-ups as needed, importing databases into new servers, and designing and implementing data storage solutions;
• Plan, design, and code webpages based on design mock-ups, ensuring compliance with GS1 global style guide and corporate branding guidelines using HTML5, ASP.NeT Content Management Systems (CMS), and Javascript;
• Implement responsive design technologies using Bootstrap and Foundation, ensuring a positive user experience on mobile devices, including smartphones and tablets;
• Develop webpages for cross platform and browser compatibility;
• Plan and develop site maps, content inventories, and other diagrams that leverage knowledge of information architecture best practices; 
• Troubleshoot, debug, and implement front-end application code, as required;
• Integrate user-facing elements with server-side logic;
• Build reusable code and libraries for future use;
• Work with the technology team on front-end and back-end systems, as required;
• Monitor and maintain website analytics software (i.e. Google Analytics and CMS-specific analytics), and work with digital marketing team to analyse findings and make enhancements to the website based on data analysis;
• Implement industry best practices to ensure positive Search Engine Optimization (SEO) for the corporate GS1 Canada website;
• Manage the creation of multimedia corporate videos, including filming, incorporating various design elements, sound, and editing;
• Prepare, resize and animate digital web components;
• Manage and maintain a website production schedule for planned enhancements, monitor, address, and document website bugs and issues;
• Perform other related duties, as required, including those related to SEO and social media integration.

Required Knowledge, Skills, and Experience

• College degree or university diploma in Multimedia Design, Computer Science, or related discipline;
• Minimum of 5 years of relevant multimedia experience in a corporate environment with front-end coding skills and with databases in an ASP.NET environment;
• Extensive experience with front-end technologies such as JavaScript, Ajax, Jquery, HTML, and CSS;
• Comfortable working with various computer languages to support several systems and platforms including but not limited to; ASP Classic, PHP, ASP.NET, LMS Moodle installation, Kentico CMS, HTML(5), CSS(3), XML, ISS, MS SQL SMS, MySQL, and SVN;
• Working knowledge to theme, configure and support legacy systems such as MOODLE, DOT NET NUKE, and Liferay;
• Strong written and oral communications skills;
• Strong proficiency in standard software programs, namely Adobe Creative Suite (InDesign, Illustrator, Photoshop, Flash, and After Effects);
• Familiar with leading-edge plugins and utilities for motion design;
• Working knowledge of post-production workflows and file formats;
• Expertise in web development principles including Internet Browser compliancy and compatibility;
• Experience developing and trouble-shooting plug-ins and modules and knowledge of how these work in an ASP.NET environment;
• Ability to hard code new elements into the code that will run with the ASP.NET platform to enable desired functionality;
• Strong organizational skills including attention to detail and multi-tasking skills;
• Team player who is able to multitask and prioritize in a fast-paced environment;
• Entrepreneurial spirit suited for an evolving, results-based environment requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The incumbent will be responsible for assisting photographer in the production of product images in a fast-paced, deadline driven environment.  Key metrics may include: Efficiency in preparing products for photography, quality of images, understanding production needs and meeting deadlines.

Duties and Responsibilities

• Provides assistance to photographers in preparing, cleaning and positioning products for photography;
• Assists in ensuring all required images meet GS1 Canada standards and deadlines are met;
• Ensures that proper naming convention is used to file images correctly;
• Ensures all photography equipment required is present and functional to maintain maximum studio efficiency;
• Assists in capturing images in times of volumes or replacement, or when requested;
• Helps to ensure with a maximum quality controls of images captured;
• Assists in special request for rush purposes;
• May be required to capture product dimensions, based on specific standards;
• May be required to perform offsite imaging projects or work in multiple locations;
• Assists in improving production efficiencies and workflow;
• Retouches images using Photoshop depending on requirement;
• Understands the workflow of the studio and GS1 Canada I&V operations in order to ensure that deadlines are met;
• Maintains a high image quality and volume based on targets;
• Reviews and follows studio Standard Operating Procedures (SOPs) and best practices;
• Maintains a strong, professional relationship with clients both internal and external;
• Performs various other duties as delegated or assigned by supervisor.

Required Knowledge, Skills, and Experience

• College diploma or degree in Photography, or relevant experience;
• 1-2 years experience in a commercial product photographic studio or lab;
• Proven high level of proficiency in Photoshop in a professional environment;
• Proven experience using color and esthetic correction on images;
• Bilingual (French/English) language skills are an asset;
• Proven organizational skills, possessing a high level of attention to detail;
• Strong time management skills with the proven ability to work under pressure with tight and changing deadlines;
• Proven interpersonal, oral and written communication, telephone etiquette and active listening skills.

Click here to apply online

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.

Key Role

The successful candidate is a strong problem solver who takes initiatives and can articulate problems and the solutions to various audiences including both business oriented and technical peers.  He or she will participate in design, documentation, and development of our flagship platform.  Strong analytic skill, perseverance and the ability to work in a collaborative team environment are extremely important for this role.

Duties and Responsibilities

• Develop web based applications using Java, HTML, and AngularJS.
• Develop and maintain unit test cases.
• Review and interpret business requirements into software specifications
• Maintain departmental and design documentation to ensure it is accurate and up-to-date.
• Participate in projects to provide technical advice and support for both internal and external clients.
• Maintain a working knowledge of current & future technologies.
• Share industry knowledge with peers via periodic technology discussion sessions.

Required Knowledge, Skills, and Experience

• University or college degree in progress in either computer science or engineering.
• Background in internet development using a structured SDLC.
• 3 to 5 years’ experience and strong knowledge in developing & supporting websites using: Java, Spring, Hibernate, Axis, Servlets/JSP, JUnit, Ant, .NET, ASP.
• Strong working knowledge of web service server (WCF/SOAP/REST) and client development.
• Strong working knowledge with XML\XSLT\XSD.
• Strong working knowledge with HTML, CSS, JavaScript, AngularJS.
• Strong working knowledge of Microsoft SQL Server including SSRS and SSIS.
• Experience of working in continuous integration development environment, particularly with Microsoft Team Foundation Server.
• Minimum of 3 years of enterprise software or commercial product development experience.
• Working knowledge of Linux is an asset.
• Excellent verbal and written communication skills.
• Microsoft CRM experience.
• Proven ability to work independently.

• Strong technical and problem solving skills, and the desire / aptitude for continuous learning.
• Entrepreneurial spirit suited for fast-paced, results-based environment, requiring flexibility to ever-changing needs.

Click here to apply online.

GS1 Canada is an equal opportunity employer. If selected for an interview, please advise our Human Resources team if you require accommodation due to a disability during the interview and assessment process.