GS1 Canada

ECCnet Recall

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Our Recall Content solution helps resolve numerous common business process issues that can negatively impact your business.


Manufacturers and
Other Data Providers

Retailers and
Other Data Recipients

Business Issue Potential Impact to Your Business
Lost time and resources
  • Multiple manual processes to issue recall notifications and maintain reports can cost significant time and result in inconsistencies, gaps and errors.
  • Using inefficient methods such as fax or individual telephone calls may delay communication.
  • Lack of a streamlined communication system with affected trading partners may cause you to need additional resources to handle the volume of telephone calls.
Inaccurate, inconsistent or incomplete content
  • Inability to share clear and accurate information about which products are subject to a recall notification can cause recalled products to stay on-shelf longer or the wrong product to be removed.
Difficulty complying with regulatory requirements
  • Confusion over what details are required to be reported in the event of a recall notification may mean that you are inadvertently not complying with regulatory requirements.
  • Lack of a centralized hub for recall notification information can delay reporting and audits may take a long time with additional resources needed to find all required information.
Slow reporting processes
  • Without real-time reporting processes, you may not know how much of an affected product is still out there and which retailers have actioned the recall, requiring additional resources to follow up.